Orders and shipments
Orders placed during office hours (Mondays to Fridays, from 8:00 a.m. to 1.00 p.m.) are usually initialized in the same day and the delivery is carried out in timeframes depending on the destination country. Since shipments are not made on Saturdays or Sundays or holidays they will be made on the following work day.
Following is a table illustrating the delivery times and costs for standard and express deliveries:
| Area | Standard shipping | Express shipping | ||
|---|---|---|---|---|
| Delivery time (business days) | Cost | Delivery time (business days) | Cost | |
| Albania | 3-5 | 5650 L | ||
| Argentina | 6-8 | 56 € | ||
| Australia | 6-8 | 66 € | ||
| Austria | 3-5 | 10.50 € | 1-2 | 19 € |
| Belgium | 3-5 | 10.50 € | 1-2 | 19 € |
| Bosnia Herzegovina | 3-4 | 36 € | ||
| Bulgaria | 3-5 | 21 Lv | ||
| Canada | 5-6 | 91 C$ | ||
| China | 8-10 | 56 € | ||
| Cipro | 1-2 | 36 € | ||
| South Korea | 5-6 | 56 € | ||
| Croatia | 3-5 | 10.50 € | 1-2 | 19 € |
| Denmark | 3-5 | 85 DKK | 1-2 | 150 DKK |
| United Arab Emirates | 5-6 | 56 € | ||
| Estonia | 3-5 | 10.50 € | ||
| Finland | 3-5 | 10.50 € | 1-2 | 19 € |
| France | 3-5 | 10.50 € | 1-2 | 19 € |
| Georgia | 5-6 | 46 € | ||
| Germany | 3-5 | 10.50 € | 1-2 | 19 € |
| Japan | 8-10 | 56 € | ||
| Greece | 3-5 | 10.50 € | 1-2 | 19 € |
| Hong Kong | 8-10 | 56 € | ||
| Ireland | 3-5 | 10.50 € | 1-2 | 19 € |
| Italy | 3-5 | 7.50 € | 1-2 | 15 € |
| Kuwait | 3-4 | 56 € | ||
| Latvia | 1-2 | 46 € | ||
| Lebannon | 4-5 | 56 € | ||
| Liechtenstein | 4-5 | 33.50 CHF | 3-4 | 61 CHF |
| Lithuania | 3-5 | 30.50 € | 1-2 | 56 € |
| Luxembourg | 3-5 | 30.50 € | 1-2 | 55.50 € |
| Macedonia | 4-5 | 46 € | ||
| Malta | 1-2 | 36 € | ||
| Mexico | 5-6 | 65.50 $ | ||
| Montenegro | 4-5 | 46 € | ||
| Norway | 2-3 | 490 kr | ||
| New Zealand | 8-10 | 76 € | ||
| Netherlands | 3-5 | 10.50 € | 1-2 | 19€ |
| Poland | 3-5 | 50.00 zł | 1-2 | 88.00 zł |
| Portugal | 3-5 | 10.50 € | 1-2 | 19 € |
| United Kingdom* | 1-3 | 18.50 £ | ||
| Czech Republic | 3-5 | 285.00 Kč | 1-2 | 500.00 Kč |
| Romania | 1-2 | 55.00 L | ||
| Russia | 8-10 | 3482 руб | ||
| Serbia | 3-4 | 5395 RSD | ||
| Slovakia | 3-5 | 10.50 € | 1-2 | 19 € |
| Slovenia | 3-5 | 10.50 € | 1-2 | 19 € |
| Spain | 3-5 | 10.50 € | 1-2 | 19 € |
| United States | 6-8 | 46 $ | ||
| Sweden | 3-5 | 105 kr | 1-2 | 205 kr |
| Switzerland | 3-4 | 17 CHF | ||
| Turkey | 3-4 | 36 € | ||
| Ukraine | 4-5 | 1500 ₴ | ||
| Hungary | 1-2 | 13380 Ft | ||
All promotions will be indicated on the homepage of the https://www.colmar.com website.
The order date refers to the date on which the order was placed and confirmed on the website, whereas the delivery date refers to the date on which the goods were dispatched from our warehouse and handed over to the carrier.
https://www.colmar.com ships to all countries in the European Community with the exception of the following territories:
- Isole Canarie (ES) Tenerife - capital Santa Cruz de Tenerife
- Fuerteventura - capital Puerto del Rosario
- Gran Canaria - Las Palmas de Gran Canaria
- Lanzarote (La Graciosa) - capital Arrecife
- La Palma - capital Santa Cruz de la Palma La Gomera capital San Sebastián de la Gomera
- El Hierro - capital Valverde
- Balearic Islands (ES) Majorca
- Minorca
- Ibiza
- Formentera
- Azores (PT) São Miguel
- Pico
- Terceira
- São jorge
- Faial Flores Santa Maria
- Gracioso
- Corvo
- Madeira (PT)
- Ceuta (ES)
- Melilla (ES)
- Dom (FR-dipartimenti d'oltre mare) Guadalupa ( main city basse-terre)
- French Guyana (main city Caienna)
- Martinica (main city Fort-de-france)
- Reunion (main city Saint-denis) le isole di Saint-Barthélemy e di Saint-Martin
- Aland Island (SV)
- Campion/lake of Lugano (IT)
- Livigno (IT)
- Andorra
- Channel Islands (UK)
- Gibraltar (ES)
https://www.colmar.com can also deliver to an alternative address (e.g. your workplace); you just need to provide the delivery address. For security reasons, https://www.colmar.com cannot deliver to post boxes or to "poste restante" services at post offices.
As soon as the order is dispatched from our warehouse, you will be sent an email confirming all shipping details.If you have a profile on https://www.colmar.com, you can track the details of your order in the MY PROFILE section.
After several failed delivery attempts, your goods will be placed in stock at a warehouse. You will be contacted by our Customer Service and requested to provide the information necessary for the delivery. If we have not heard from you within three days after the notification, products will return to our own warehouse and the amount of your order will be refunded.
It is not usual for carriers to contact you in advance, nor can they guarantee deliveries at specific times.